Hiend's Success Story
Implementing Digital Signatures using National Digital ID in Singapore
Client Overview
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Hiend is based in Singapore
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Specializes in document management and authentication solutions
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Seeking to streamline their document signing processes and enhance security
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Hiend approached Codegic to implement a comprehensive PDF rendering and signing solution
Challenge
Hiend needed a solution that could facilitate both e-signatures and digital signatures while leveraging Singpass, Singapore’s National digital ID platform, for user authentication. The solution had to adhere to the PAdES standard, ensuring that the digital signatures were legally binding and trusted. Additionally, the solution needed to manage recipient workflows, support multiple signature types, and handle PDF rendering seamlessly. High availability and fault tolerance were critical requirements to ensure uninterrupted service.
Solution
Codegic collaborated closely with Hiend to design and implement a robust PDF rendering and signing solution tailored to their specific needs:
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Singpass Integration: Leveraging Singpass for user authentication, Codegic ensured multifactor authentication for end-users signing documents. This integration provided a secure and reliable authentication mechanism, enhancing the trustworthiness of the digital signatures.
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Recipient Workflow Management: The solution managed recipient workflows efficiently, allowing for seamless collaboration and document routing. Users could easily track the status of documents and signatures, enhancing transparency and accountability.
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PDF Rendering and Signing: Codegic developed capabilities for PDF rendering and signing within the solution, empowering users to sign documents electronically or digitally with ease. The built-in cache ensured fault tolerance and high availability, minimizing downtime and ensuring uninterrupted service.
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Integration with CRM/ECM: Codegic assisted Hiend in integrating the PDF rendering and signing solution with their CRM/ECM systems using Restful JSON APIs. This integration facilitated seamless data exchange and workflow automation, improving operational efficiency and user experience.
How to sign with SingPass
Signing with SingPass requires following simple steps:
- Open the document and click on the signature field
- Scan the bar code and confirm the reference code in the mobile app
- Authorize the signature
Results
Thanks to Codegic's expertise and tailored solution, Hiend successfully implemented a comprehensive PDF rendering and signing solution, achieving the following outcomes:
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Enhanced Security: Singpass integration provided robust multifactor authentication, ensuring the identity and integrity of users signing documents. Digital signatures chained to the Singapore Root CA enhanced the trustworthiness and legality of signed documents.
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Legal Compliance: Digital signatures adhering to the PAdES standard ensured legal compliance and validity, meeting regulatory requirements in Singapore and beyond.
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High Availability: The solution’s high availability architecture and built-in cache ensured uninterrupted service, even in the event of system failures or downtime.
Conclusion
With Codegic's expertise and tailored solution, Hiend successfully implemented a comprehensive PDF rendering and signing solution, achieving enhanced security, streamlined workflows, legal compliance, and high availability. The integration with Singpass for user authentication and the seamless integration with CRM/ECM systems further improved operational efficiency and user experience. As a result, Hiend's document signing processes are now more secure, efficient, and legally compliant, empowering them to meet the demands of their business seamlessly.
“We recently had the pleasure of working with the talented team at Codegic to develop an e-signing platform. From the initial consultation to the final delivery, Codegic’s team was attentive to our needs and consistently went above and beyond to ensure the success of the project. Their knowledge of the latest technologies and industry best practices was evident in every aspect of their work, and they were able to deliver a high-quality product that met all of our requirements.”
Calvin Tan, Director, Hiend Software Pte Ltd
