**Last Updated:** November 2026

Welcome to Codegic. These Terms of Service (“Terms”) govern your access to and use of the website, cloud PKI platform, and X.509 digital certificate services (“Services”) provided by Codegic, a registered Association of Persons (AOP) in Pakistan (“Codegic”, “we”, “us”, or “our”).

By creating an account, generating a certificate, or purchasing a paid certificate plan, you agree to be bound by these Terms.

  1. Description of Services
    Codegic operates a self-serve Public Key Infrastructure (PKI) Software-as-a-Service (SaaS) platform that generates and manages X.509 digital certificates (including Email Signing, Document Signing, Code Signing, SSL/TLS Client and Server Authentication, and Timestamping certificates) chaining to the Codegic Root CA G2. You acknowledge that Codegic Root CA G2 is a private/custom Root Certificate Authority and is not pre-installed in default operating system or browser trust stores. Users and relying parties must manually install and trust the Codegic Root CA G2 certificate within their respective environments.
  2. Payments and Merchant of Record
    Our online order process is conducted by our online reseller and Merchant of Record, Paddle. Paddle provides customer service inquiries and handles returns, invoicing, and applicable global sales taxes or VAT for all paid orders. Your purchase is also subject to Paddle’s Buyer Terms and Conditions.
  3. Account Security and Private Keys
    1. Client-Side Keys (CSR): If you submit a Certificate Signing Request (CSR), you retain sole control and responsibility for safeguarding your private key. Codegic never accesses or stores your private key.
    2. Server-Side Keys (PFX/PKCS#12): If you elect for Codegic to generate keys on your behalf, you are responsible for downloading and securing the resulting PKCS#12 file and password immediately upon issuance.
  4. Acceptable Use and Certificate Revocation
    You agree not to use Codegic certificates for any unlawful, deceptive, or malicious purpose, including signing malware, phishing websites, or unauthorized software. Codegic reserves the right to immediately suspend your account or revoke any issued digital certificate if we detect key compromise, misrepresentation, or a violation of these Terms.
  5. Refunds
    Refunds for paid digital certificates are governed by our Refund Policy.
  6. Disclaimer of Warranties and Limitation of Liability
    The Services and digital certificates are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the maximum extent permitted by applicable law, Codegic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business interruption arising out of your use or inability to use the Services or certificates.
  7. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles.
  8. Contact Information
    If you have any questions about these Terms, please contact us.